Refund Policy
Our refund policy for the HELINA 2025 Scientific Conference is designed to ensure clarity and fairness; refunds will be granted under specific circumstances such as event rescheduling or postponement, where attendees can opt for a full refund if they are unable to attend at the new date. If the conference is canceled entirely, all registered participants will automatically receive a full refund. In cases where the event is rescheduled, attendees will be notified via email and given the option to attend the new date or request a refund within 14 days of notification. Refund requests should be submitted through the provided email contact on our website within 30 days of the event date or rescheduling announcement.
Please note that refunds may take up to 72 hours to process. For any other scenario, such as personal emergencies or change of plans, refunds are at the discretion of the
organizers and may incur a processing fee. We encourage participants to review these policies carefully before completing their registration via the secure payment link.
For any questions or to initiate a refund, contact our support team through the provided contact link on our website:
hiaswana@gmail.com.